People use ShopTools AI to check available promo codes before paying, not to rate an extension. A review request in that setting needs to remain optional and let the shopper finish the purchase without interruption.

Readiness to respond is not the same as a positive outcome
A clear outcome offers a better moment than an unfinished task. But inviting only people who saved money selects the experience in advance. Critical feedback should be just as welcome as praise.
A quiet moment does not necessarily mean a satisfied user. A completed check that found no discount can still produce useful feedback. Do not portray that outcome as a success merely to justify an invitation.
Keep a neutral route to feedback available regardless of the result. A rating must not be required to continue shopping, retain an outcome or access the product's core function.
Respect dismissal through behavior
- Do not cover the order total or the main checkout action.
- Allow dismissal without an explanation and without immediately showing another prompt.
- Define a frequency limit before launch and test it after the interface reloads.
- Treat disabling invitations as a user decision, not a reason to apply pressure through another channel.
There is no universally suitable interval. Choose one in light of actual usage frequency and the rules of the destination collecting reviews. A number in older code is not a promise about the current version.
A page visit is not a submitted review
Opening the review page establishes only that a visit started. Someone may close it, read other reviews or decide not to write. Without separate permissible confirmation, that event cannot be counted as a new review.
A proposed tracking scheme would distinguish display, dismissal, disabling and navigation. It must not infer review text or a rating from those events. Purchase details are unnecessary simply to count invitations.
Look separately at frequency complaints and observed obstacles to finishing the task. A nearby change in uninstall counts is a reason to investigate, not evidence that one prompt caused it.
Exercise the invitation before an experiment
- Walk through positive, negative and incomplete outcomes. The request must not misrepresent any of them.
- Dismiss it and reopen the interface; check that the frequency limit holds.
- Open the review page without submitting anything; reporting must not claim a new review.
- Check the wording, placement and audience-selection rules against the destination's current requirements.
These are design criteria, not a description of ShopTools' current review-request mechanism or a promise of higher ratings. The practical test is whether someone can freely decline and finish the task they came to do.
By the ShopTools AI editorial team.
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Prepared with AI assistance. Product descriptions were checked against ShopTools code and interface; this is not a report of tests at every store.